Privacy Policy

How we collect, use and protect your information

1Personal Information

  • While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email, phone number, and billing information.
  • Any personal information you provide to Sylant will not be given to any outside parties for any purpose without your explicit consent, except where required by law. Information that you provide is strictly for use on Sylant.
  • Under the GDPR and CCPA, you have the following rights regarding your personal data:
  • 1. Right to access your personal data
  • 2. Right to rectification of inaccurate data
  • 3. Right to erasure ('right to be forgotten')
  • 4. Right to data portability
  • 5. Right to restrict processing
  • 6. Right to object to processing
  • 7. Right to withdraw consent
  • 8. Right to know what personal information is collected
  • 9. Right to know if personal information is sold or disclosed
  • 10. Right to opt-out of the sale of personal information
  • 11. Right to non-discrimination for exercising your rights
  • To exercise any of these rights, please contact our support team.

2Data Collection and Processing

  • We collect and process your personal data based on the following legal grounds:
  • 1. Your consent
  • 2. Performance of a contract
  • 3. Legal obligations
  • 4. Legitimate interests
  • We collect information that your browser sends whenever you visit our service ('Log Data'). This Log Data may include information such as your computer's Internet Protocol ('IP') address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
  • We may also collect information about your device, including hardware model, operating system, and unique device identifiers.
  • For EU residents: We will only process your personal data when we have a legal basis to do so. We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

3Cookies and Tracking

  • Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your computer's hard drive.
  • We use 'cookies' to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  • We use the following types of cookies:
  • 1. Essential cookies: Required for the website to function
  • 2. Functional cookies: Remember your preferences
  • 3. Analytics cookies: Help us understand how visitors interact with our website
  • You can manage your cookie preferences through your browser settings or our cookie consent banner.

4Data Security and Storage

  • The security of your personal information is important to us. We implement a variety of security measures to maintain the safety of your personal information, including:
  • - Encryption of data in transit and at rest
  • - Regular security assessments
  • - Access controls and authentication
  • - Secure data storage facilities
  • All user provided data is stored in our database (name, email, etc.). Any sensitive information (such as passwords) is encrypted or hashed.
  • We store your account password using a strong hash function. This would make it very expensive (and virtually impossible) for an attacker to recover your password if they gained access to the hashes.
  • Private information such as credit card numbers are not stored in our database and never will be.
  • In the event of a data breach, we will notify affected users and relevant authorities within 72 hours of becoming aware of the breach, as required by GDPR.

5International Data Transfers

  • We may transfer your personal data to countries outside of your country of residence. When we do so, we ensure appropriate safeguards are in place to protect your data, including:
  • - Standard contractual clauses
  • - Adequacy decisions
  • - Binding corporate rules
  • For EU residents: We comply with GDPR requirements for international data transfers.

6Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any material changes by:
  • - Posting the new Privacy Policy on this page
  • - Sending you an email notification
  • - Updating the "Last Updated" date
  • You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • For EU residents: We will notify you of any material changes to this policy at least 30 days before they take effect.

7Contact Information

  • If you have any questions about this Privacy Policy or our data practices, please contact our support team.